Terms & Conditions

Effective Date: May 25, 2026

Welcome to iStore Service Centre. By visiting our website, contacting us, or using our repair services, you agree to the following Terms & Conditions. Please read them carefully.

1. About Our Services

iStore Service Centre provides repair and support services for devices including:

• iPhone
• MacBook
• iPad
• Apple Watch
• Other related device repairs

All repair timelines and service recommendations are based on the condition of the device at the time of inspection.

2. Device Inspection & Repair Approval

Before starting repair work, our team may inspect your device to understand the issue.

Once the issue is identified:

• Repair estimate will be shared
• Customer approval will be taken before proceeding
• Additional issues found during repair will be informed separately

Repair work begins only after customer confirmation.

3. Repair Time

Estimated repair time may vary depending on:

• Device condition
• Availability of parts
• Type of repair
• Additional technical issues

We always aim to complete repairs as quickly as possible, but exact timing cannot be guaranteed in every case.

4. Customer Data & Backup

Customers are strongly advised to back up important data before giving a device for repair.

This includes:

• Photos
• Contacts
• Messages
• Files
• App data

While we handle every device carefully, iStore Service Centre is not responsible for data loss, software failure, or backup issues before, during, or after repair.

5. Parts & Replacement

Replacement parts may vary depending on repair requirements and availability.

We use quality replacement parts suitable for repair service.

Any warranty on replaced parts or repair work will be shared at the time of service.

Warranty does not cover:

• Physical damage after repair
• Water damage after service
• Mishandling
• Unauthorized repair by another technician

6. Device Collection

Customers are requested to collect repaired devices within a reasonable time after notification.

If a device is not collected for an extended period, we may contact the customer using the provided details.

7. Pricing & Payments

Repair charges depend on:

• Device model
• Type of issue
• Parts required
• Service time

Payment may be accepted through available payment methods at the store.

Final charges are shared before completion whenever possible.

8. Website Information

We work to keep all website information updated and accurate.

However:

• Prices may change
• Service availability may change
• Offers may be updated without prior notice

Website information is for general guidance only.

9. Third-Party Brands

iStore Service Centre is an independent repair business.

We do not claim to be owned by or officially affiliated with any device manufacturer unless specifically mentioned.

Brand names such as iPhone, MacBook, iPad and Apple Watch are used only to describe repair services offered.

10. Changes to Terms

We may update these Terms & Conditions from time to time.

Updated terms will be posted on this page.

11. Contact Us

iStore Service Centre
Shop No. 26 First Floor, Harmony Mall,
Near Vibgyor High School, Goregaon West, Mumbai – 400104

Phone: 07208036340

Website: https://istoreservicecentre.com